About us: Knife Depot is a professional knife and accessories specialist store. Knife Depot is owned and operated by Elite Outdoor Gear Pty Ltd (EOG) established in 2011, ABN. 60152279662 ACN. 152279662.
We stock: all the products advertised on our site. Knife Depot provides a one-stop shop for our customers’ professional knife needs.
Can’t decide? We understand that choosing a product specific to your needs requires careful selection. Therefore, please feel free to contact us for recommendations, courteous and informative advice, warranty repair, and excellent after sales service. Our staff are available Mon-Fri 9am – 5pm for all enquiries.
Free shipping: for purchases over $99
Payment: can be made securely with Visa, MasterCard, American Express, PayPal or Afterpay.
Despatch: your order fully tracked and insured to anywhere in Australia via Australia Post Eparcel service (road, air and express options) – and we offer same day dispatch on most items if ordered before 3pm.
Warranty: all products purchased through Knife Depot come with a full 2 -year warranty
Contact us: on our contacts page or here: http://www.knifedepot.com.au/contact-us/
Address: (Click & Collect Only) at EOG headquarters Unit 11 32-44 Tarkin Court North Geelong, Victoria 3215
Postal Address: Knife Depot c/-Elite Outdoor Gear, North Geelong BC, PO Box 20 North Geelong VIC 3215
Frequently Asked Questions
Q: Is Knife Depot Australia an authorised dealer of the brands they carry?
A: Yes, Knife Depot Australia is an authorised dealer for all the brands they carry. You can be sure that you’re purchasing a genuine product when you shop with them.
Q: Are the knives sold by Knife Depot Australia legal to own and carry in Australia?
A: The legality of knives in Australia depends on several factors, including the type of knife, the intended use, and the state or territory in which you live. Knife Depot Australia advises customers to familiarise themselves with local laws before purchasing or carrying a knife to avoid any legal issues.
Q: How can I pay for my purchase on Knife Depot Australia?
A: Knife Depot Australia accepts various payment methods, including Visa, Mastercard, American Express, PayPal, AfterPay and ZipPay. You can choose the payment method that works best for you during checkout.
Q: How long will it take for my order to arrive?
A: The delivery time depends on the shipping method you choose and your location. Knife Depot Australia offers free standard shipping for orders over $99, and orders are typically processed and shipped within 1 business day. If you place your order before 3pm AEST/AEDT it will go out the same day.
Q: Can I track my order?
A: Yes, you can track your order by logging into your Knife Depot Australia account and checking the status of your order. You will also receive a tracking number via email once your order has been shipped.
Q: What is Knife Depot Australia’s return policy?
A: Knife Depot Australia offers a 30-day money-back guarantee on all products. If you’re not satisfied with your purchase, you can return it for a refund or exchange. The product must be in its original condition and packaging, and you must include a copy of the invoice or order confirmation.
Q: Does Knife Depot Australia offer a warranty on their products?
A: Yes, Knife Depot Australia offers a warranty on all the products they sell. The length of the warranty varies by brand and product, and you can find more information about the warranty on the product page or by contacting customer support.
Q: Can I cancel my order after I’ve placed it?
A: You can cancel your order anytime before it is shipped by contacting customer support. After it has shipped, the order cannot be canceled as it out of our hands.